Terms & Condition
The preferred way to deliver products bought online is by shipping them to customers. An e-commerce shipping policy will communicate the following points: how the site charges for shipping, the different shipping methods available, the site's guarantee of when an order will be received, and any other special shipping considerations such as delivery to an international address.
Lastly, customers must understand the online retailer’s return policy, as this policy may impact a consumer's decision to make a purchase. In apparel e-commerce, the return policy is especially important, since consumers cannot try clothing on prior to making a purchase. Clothing may need to be returned or exchanged if it doesn't fit.
A typical return policy indicates the timeframe the customer has to make a return, the cost to the customer of making a return, the process for making a return, the required condition of the returned items, and if the return will receive a cash refund or store credit. The type of products a store sells may influence the return policy too. For example, swimwear usually must be returned with tags and hygiene stickers intact. Such conditions will be stated in the return policy.